There’s nothing more important in your business than customer relationships. They trust you to deliver for them up and down the country, but sometimes they’re in hard-to-reach places or open an office where you don’t have any personnel on the ground. We can help by providing you with high-quality, multi-brand trained engineers to take care of your customers just as you would.
We also offer a fully outsourced service function, from warehousing, to PDI & delivery, storage, secure disposal, field & workshop servicing, and professional services. With downward pressures on margins, especially since COVID, it’s never made more sense to outsource your service delivery – allowing you to concentrate on selling and scaling your business.
If you’re great at selling product, but not setup to deliver recurring services then we can plug in to fill that gap and allow you to offer further products to your customers.
Either Paralogic branded or white labelled, we can help you create tailored SKU’s and bring in additional revenue streams at point of sale that you may currently be missing out on. Helping you to not only support your customers on one transaction but own the upgrade process in years to come too.
Finding an established company to deliver reliable services to your partners across the UK is difficult, but that’s exactly what we do.
We’re built from the ground up to provide a channel-only service provision and we work with some of the worlds top technology businesses to work on their behalf. Whether that’s providing a full onsite warranty, return to base options or general break/fix contracts, we can handle them all. Furthermore we have fantastic flexibility, allowing us to offer you and your partners a more expedient PDI, delivery & installation service than our more traditional competition.
If you have a direct selling division, but are often required to provide a walk-in takeover facility until you can upgrade the equipment, we can provide tailored, shorter term contracts to deliver these on your behalf.
Having done the hard work, often over multiple years, pitching a customer on a suite of technology services you finally land the big client, only to be let down by your subcontracts.
Typically I.T. services are covered off in-house, but you may need specialist field services to look after hardware items such as thermal printers, high volume document scanners or fleets of photocopiers. We can plug this gap, allowing you to concentrate on the bigger picture whilst we get on with the day to day servicing requirements your customer needs.
